Posted on 27 Oct, 2011
Categories: Load Board Updates
Whether using our iPhone app or finding loads on a laptop, many Getloaded members rely on our Internet load board every day, no matter their location. But we also understand that sometimes you can’t — or don’t want to — work online, so we offer a dedicated Customer Support Call Center for all Getloaded members.
Feature: Customer Support Call Center
What It Is
Our friendly and knowledgeable customer support representatives are available Monday – Friday 8 a.m. to 7 p.m. ET, to help members access their accounts, search for loads or trucks, and post them, as well. All Getloaded memberships include unlimited customer support, so you can find all the features you enjoy online, with one simple phone call.
How It Works
Call 888-565-3921 during our operating hours and one of our dedicated customer support representatives will be there to help you. It’s that simple!
Why It’s Valuable
You can access your Getloaded account even when you can’t access the Internet. Whether you want to find loads or ask a question about your account, our team of customer support representatives is here to help you simplify and streamline your trucking business.
In fact, we recently completed a national survey of transportation professionals and discovered that 95 percent of respondents still find freight by phone. As the only Internet load board that offers unlimited customer support at every package level, we are proud to continue providing service our members can rely on — no matter where the road takes you.