Frequently Asked Questions - 01 - General Information


General Information about your Getloaded.com account

No, but we do ask that you provide your MC # or US DOT # when you sign up for service at Getloaded.com. Brokers must supply a valid MC #.

No, we have a wide range of brokers, shippers, and third parties who all actively post loads on our website. This results in a wide range of rates on available loads. Keep in mind that rates on almost every load is negotiable and that some companies that have lower rates offer "quick pay" programs which sometimes offset the difference in payment.

Getloaded.com is set up so that Brokers and Shippers can update their account and delete their loads as soon as they are covered. In the event that they cannot access the Internet they can call our Customer Service Center from 8 am - 8 pm EST and have their loads updated. Many companies also send their loads to us electronically and they are updated every 5 to 30 minutes. If none of the above takes place, then the loads are automatically deleted at midnight on the scheduled pickup date. To ensure that you are looking at the most recent postings we recommend using the time filter within the search criteria.

Tip: Post your load/truck then select Match my Load/Truck and enable Hot Match so that your screen will refresh automatically every 2 minutes!

Our services are similar in nature, but each company has its own unique features. Getloaded.com is continually upgrading its service offerings to help our members grow their business. We are always open to your comments and suggestions on how to improve. If there are things you would like to see on the service, please let us know by calling 888-565-3921 or emailing us at support@getloaded.com. Although we are not familiar with our competitors' fee structures, we strive to keep our fees as low as possible, while maintaining the highest level of service in the industry.

A broker or freight forwarder is identified by an MC # or a FF # on the detailed load information page. All others are shown with the proper classification in the FMCSA lookup field. You can click on the MC number link to go directly to the FMCSA to verify the company's information.

Yes, Getloaded.com is a secure site consisting of both public and private pages. Getloaded.com takes the security of your information very serious. A computer security company routinely performs security checks on the site. We take immediate action whenever the company finds breaches in the security. We strive to meet the highest security standards possible at all times. To verify if a page you are viewing is secure complete the following steps:

1. On any page click on the right mouse button
2. Click on Properties
3. In the middle of the box that appears you will see Address:
* If it is a secure page the address will begin with https.
* If it is a public page the address will begin with http.

MC# stands for Motor Carrier Number. An MC# is assigned by the FMCSA to carriers, brokers, and freight forwarders who have registered and been authorized to operate in interstate commerce. For an MC# to remain active, the entity must maintain the proper levels of insurance or surety bond and keep that information current with the FMCSA.

Tip: Getloaded.com can assist you in applying for your authority and state permits. Call GLAuthority.com today at 866-265-3172 or visit GLAuthority.com