Frequently Asked Questions - 06 - Technical Problems
Frequently Asked Questions - 06 - Technical Problems
Follow the instructions below for the browser you are using:
For Internet Explorer complete the following steps:
1. Go to Windows Update
2. Click on the link to download the latest version of Internet Explorer
3. There will be a subject on this page "Select Internet Explorer"
4. Click on Get Internet Explorer
5. Then click on Download Center
6. On the far right side click on Download
7. Click Save to Disk and OK
8. It will automatically save to your desktop
9. Minimize the screens you have open
10. There will be a file on your desktop named ie6setup.exe
11. Click on the file and follow the instructions for installation
For Firefox complete the following steps:
1. Go to Firefox Download
2. At the top of the page click on the option to download Firefox
3. Follow the instructions for installation