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Frequently Asked Questions - 02 - How to Use My Account
How to use your Getloaded.com Account
No. Our system is based on unlimited usage, therefore there are no individual fees associated with covering loads on our board or posting your trucks.
Cancellations must be made in writing via fax or email. Send cancellations to: cancel@getloaded.com or fax to (804)-744-8394.
Simply log into your account and click on "My Account" on the left hand side of your dashboard page right under your package information. From here you can update your username and password.
To switch back and forth, click back on the date you selected and it will go back to any date.
To see all the loads for a search (over 500), you must switch to the “Fully Loaded” view.
| Abbr. | Trailer Type | Abbr. | Trailer Type |
| AC | Auto Carrier | R | Reefer |
| BT | B-Train | RA | Reefer - Air Ride |
| C | Container - Regular | RG | Removable Gooseneck |
| CI | Container - Insulated | RX | Reefer w/Pallet Exchange |
| CR | Container - Refrigerated | RZ | Reefer - HazMat |
| DD | Double Drop | SD | Step Deck |
| DT | Dump Truck | ST | Stretch Trailer |
| F | Flatbed | TA | Tanker |
| FS | Flatbed w/Sides | V | Van |
| FT | Flatbed w/Tarps | VA | Van - Air Ride |
| FZ | Flatbed - HazMat | VC | Van w/Curtains |
| HB | Hopper Bottom | VI | Van - Insulated |
| HS | HotShot | VV | Van - Vented |
| LB | LowBoy | VX | Van w/Pallet Exchange |
| MX | Maxi | VZ | Van - HazMat |
| PO | Power Only | WF | Walking Floor |
The "Call" listing under payment amount indicates that the payment on the load is negotiable. Listing the payment amount on a load is optional on our system and if a Broker or Shipper does not have this payment information available then the system defaults to "Call". This generally means that the company who has the load may have an amount that they would like to pay for the load, but are willing to consider other offers.
Tip: Keep in mind even if a payment field is provided that the amount is still negotiable.
If you forget your password simply go to our Password Recovery Page. The system will e-mail your password to the e-mail address you provided when you signed up. If you do not have an e-mail address on file, please call our office at (888) 565-3921 and one of our Member Services Representatives will assist you.
Tip: Remember to put in the email as you did at sign up.
PC*Miler automatically calculates the mileage for the loads that are posted on our service. If you would like to manually calculate your own miles, click on the mileage button in the blue navigation bar at the top of your screen.
Click Sign In on The right hand side of the page (very top), then enter your username & password on the following page.
Tip: Our login is not case sensitive however it is sensitive to spaces.
There may be several reasons why you are getting little response to your loads postings. First, have you checked what credit score is posted on your account? Many carriers will base their decision to call on a load based on the credit rating of the company. Second, how often do you update the loads on our system? When searching for loads there is an option to only view the loads that were posted within the last 1 or 2 hours. Many of our members make the assumption that if a load has been posted for more than 2 to 4 hours, it has been covered. It is helpful to be sure your postings remain accurate and updated throughout the day. Another problem may be that your loads have incorrectly spelled cities or states in the postings. A carrier will not be able to see your postings if they are not listed correctly. Finally, make sure that the company information you have on file with us is not outdated or incorrect. If a carrier sees the wrong MC number on file with us they cannot check on a company's bond or authority information, which may deter them from contacting you. Also, if your contact information is not correct then they simply are unable to get in touch with you.
To print out a billing statement for your records simply click On "My Account" in the upper right hand corner of your main page and select the Billing Statement Link on the right hand side.
Tip: Your latest charge will be posted here within 24 hours of receipt.