Yep, you do need a MC# or US DOT# to sign up for a Getloaded package. Brokers must also supply a valid MC#.

MC# stands for Motor Carrier Number. A MC# is assigned by the FMCSA to carriers, brokers, and freight forwarders who have registered and been authorized to operate in interstate commerce. For a MC# to remain active, the entity must maintain the proper levels of insurance or surety bond and keep that information current with the FMCSA.

You know it! Getloaded can assist you in applying for your authority and state permits. Just call GLAuthority today at (866) 265-3172 or visit GLAuthority.com.

We have it all! There is a wide range of brokers, shippers, and third parties who all actively post loads on Getloaded, which results in a wide range of rates on available loads. Keep in mind that rates on almost every load are negotiable. Also, some companies with lower rates offer "quick pay" programs, which sometimes offset the difference in payment.

Getloaded is set up so brokers and shippers can update their account and delete their loads as soon as they are covered. In the event that they cannot access the Internet, they can call our Customer Service Center from 8 a.m.—7 p.m. ET to update their loads. Many companies also send their loads to us electronically and they are updated almost instantly. If none of the above takes place, the loads are automatically deleted at midnight on the scheduled pickup date. To ensure that you are looking at the most recent postings, we recommend using the time filter within your search criteria.

Our services are similar in nature, but each company has its own unique features. However, Getloaded is the most affordable load board in the U.S. with our $29.99 Trucker package. Getloaded continually upgrades its services to help our members grow their business. We are always open to your comments and suggestions on how to improve. If there are things you would like to see on the service, please let us know by calling (888) 565-3921 or e-mailing us at support@getloaded.com.

A broker or freight forwarder is identified by a MC# or a FF# on the detailed load information page. Others are shown with the proper classification in the FMCSA lookup field. You can click on the MC# link to go directly to FMCSA to verify the company's information.

Ever heard of Fort Knox? We're that good. So, yes, Getloaded is a secure site consisting of both public and private pages. We take the security of your information very serious. A computer security company routinely performs security checks on the site. We strive to meet the highest security standards possible at all times.

We sure are, and we love new friends! Visit facebook.com/getloaded or twitter.com/getloaded to join in on all our reindeer games! We often have trivia contests and other fun stuff for our friends and followers to get a chance to win our awesome T-shirts and other cool swag.

We sure do! You can buy a Getloaded T-shirt and other neat Getloaded stuff at our online store. Just visit store.getloaded.com to get your Getloaded swagger on!

Simply log into your account and click My Account on the left hand side of your dashboard page, right under your package information. From there, you can update your username and password.

To switch back and forth, click back on the date you selected and it will go back to any date.

The easiest way is to use our website. However, if you are on the go or having trouble accessing the Internet, just give us a call at (888) 565-3921 and we'll help you get loaded.

That means that the payment on the load is negotiable. Listing the payment amount on a load is optional on our system and if a broker or shipper does not have this payment information available then the system defaults to "Call". This usually means the company who has the load may have an amount that they would like to pay for the load but are willing to consider other offers.

Doh! Click the "Lost your Password" link in the upper right corner of the homepage, which will take you to our Password Recovery page. Just enter the e-mail address you provided when you signed up and we will e-mail your password to you. If you do not have an e-mail address on file or if you have a new e-mail address, please call (888) 565-3921and one of our Member Services Representatives will assist you.

PC*Miler automatically calculates the mileage for the loads that are posted on our service. If you would like to manually calculate your miles, click the mileage button in the blue navigation bar at the top of your screen.

Check out the upper right corner the homepage. Just enter your username and password and click the Login button. If you forgot your password, click the "Lost your Password" link. If you forgot your username too, just give us a call at (888) 565-3921 and one of our Member Services Representatives will hook you up!

There could be several reasons why you are getting little response to your loads postings. First, have you checked the credit score posted on your account? Many carriers will base their decision to call on a load based on the credit rating of the company. Second, how often do you update your loads on Getloaded? When searching for loads, there is an option to only view loads that were posted within the last 1 or 2 hours. Many of our members make the assumption that if a load has been posted for more than 2 to 4 hours, it has been covered. It is helpful to be sure your postings remain accurate and updated throughout the day. Another problem may be that your posted loads have incorrectly spelled cities or states. A carrier will not be able to see your postings if they are not listed correctly. Finally, make sure that the company information you have on file with us is not outdated or incorrect. If a carrier sees the wrong MC# on file with us, they cannot check on a company's bond or authority information, which may deter them from contacting you. Also, if your contact information is not correct, carriers simply are unable to get in touch with you.

To print out a billing statement for your records, log in and then click "My Account" in the upper right corner of the main page and select "View Billing Statement." Your latest charge will be posted within 24 hours of receipt.

We'll be so sad to see you go, but cancellations must be made by calling (888) 565-3921 and speaking with one of our Territory Managers.

It's compiled based on data supplied by more than 100 top truckload carriers representing all major market cities in the United States and Canada. Each rate has a minimum of 2 carriers and 5 loads that comprise the rate information, however more than 90% of the rates are from a minimum data set comprising 5 carriers and 10 loads.

Data is compiled each month from current market intelligence, and the database is refreshed monthly.

We collect data from a pool of more than 100 carriers. We filter and adjust customer specific rate information that might skew the overall rate index. Filters are used to screen out anomalies to produce an index that is a weighted average on a lane based upon the actual, available data by truck type. This filtering process is done to make certain that one large carrier on any particular lane is not skewing the lane rate data.

Carriers are an evenly distributed mix of large and small carriers. This is done on purpose in order not to skew the data towards large carriers.

With a pool of 100 carriers moving 2.1 million loads monthly, fleet sizes vary.

No. Seasonality is a measure in the change of price. What we provide is the current price. Seasonality across produce seasons is fairly constant. Pricing is an aggregate of current data. The current rate is the most recent index (up to 1 month old). Customers can apply their own measure of seasonality to current price to determine the best negotiating price, but they will first need what we provide, which is the current price.

No. Carriers negotiate rates based on the entire bid of service. When this rate is negotiated, availability of owner operator trucks is not a factor as when the bids are presented, the day of the week is not present in bid information. Company trucks carry the majority of this freight, and all rates are negotiated with the assumption that trucks are equally available for any load. If a day of the week adjustment is required by the way the customer does business, then this is up to them to adjust, as every company is different, and no specific day of the week adjustment can be made for everyone.

If data is available, yes.

That information is provided but is not included in the average rate.

We use the national average, by truck type, of billed fuel surcharges.

Heck yes! After you've clicked on a specific load, click the Routing and Tolls tab and you can see the total amount of driving miles.

PC*MILER Routing and Tolls is only available in the Trucker Elite package at this time.

The newer version of PC*MILER allows you to enter pertinent information about your truck and the load to provide the best routing information. To enter information about your equipment or the load, click Settings and Preferences in the upper right corner of the Dashboard page. Then click the Routing and Tolls tab and enter your information.

You sure can! When you save that information (see previous FAQ entry above), that information about your equipment and load will be considered to provide you with the best possible routing every time you access the routing feature.

Yes. The dollar amount for tolls along the route will be published under the Routing and Tolls tab, so there won’t be any surprises!

Yep. You can enter all the stops included for the load. The routing information will appear in order from the starting point to each stop in the order you provided, and then to your destination.

Absolutely! When you are selecting your preferences concerning routing, you can select to see routes for trucks only, which would take low bridges and roads not allowing truck traffic into consideration.

When a company's score shows as N/A, it generally means that they have recently created their account and have not been included in a TransCredit update. It may also mean that the company is not actively using their account. As a result, their score was not detected in the last update. It also may mean that the company is fairly new and TransCredit has not started a credit report on them yet.

If the information TransCredit has on file is incorrect or outdated, there may not be a credit score shown on your load postings. Please contact TransCredit at (800) 215-8448 for a copy of your most recent credit report. We update our credit scores every 24 hours based on the information provided to us by TransCredit, but will adjust a score at any time if we receive an updated credit report.

Currently, we only offer access to credit scores on our Trucker Plus and Trucker Elite accounts. If you would like to upgrade your account, call (888) 565-3921 and one of our Member Services Representatives will get you hooked up.

Computers – Using Getloaded in a Browser

You can run Getloaded on a PC using:

• Internet Explorer versions 8 or 9
• Firefox version 15 and above
• Google Chrome version 17 and above
• Safari 10.5 and above (for Apple computers)

If you are not using one of these browsers on your PC, please see instructions below for upgrading.

Tablets – Getloaded in a Browser

We support running our website on the following tablets:

• iPad (both versions of Getloaded and all iPad devices)
• Android based – Version 2 of Getloaded can run on Android tablets

Phones/Tablets – Getloaded Apps

We have apps that run on the following devices:

• Apple iPad, iPhone – Get the app in the Apple App Store.
• Android phones - Download the app from Google Play.
• Android based tablets – Download the app from Google Play. Due to the large number of manufactures of Android compatible tablets we can’t guarantee that our app will work on all tablets, but we know the app will work on most of them.

Mobile Site – m.getloaded.com

Any device and any browser that has internet connectivity should be able to use the mobile site.

Internet Explorer

To upgrade from Internet Explorer 6 or 7 to Internet Explorer 8 complete the following steps:

1. Click this link: http://windows.microsoft.com/en-US/internet-explorer/download-ie
2. Click on Save File when the pop up screen appears.
3. When file has downloaded follow the instructions that appear. You may have to double click the file name in the Download folder to start this process.
4. Continue to follow the instructions as they appear.

Firefox

To upgrade or install Firefox to the latest version complete these steps:

1. Click this link: http://www.getfirefox.com/ 2. Click on the Free Download button.
3. When pop up screen appears, click on the Run button.
4. Continue to follow the instructions as they appear.

Google Chrome

To upgrade or install Google Chrome to the latest version complete these steps:

1. Click on this link: http://www.google.com\chrome
2. Click on the Download Chrome button.
3. Continue to follow the instructions as they appear.

Apple Safari

To upgrade Apple Safari on an Apple computer complete these steps:

1. Select System Preferences from The Dock.
2. Select Software Update from the Software section.
3. Click Check Now.
4. Continue to follow the instructions as they appear.

• No limit applies to the number of individual credits that can be rewarded for individual referrals.
• There is no cash value for credits under any referral offer with Getloaded. Credits are non-refundable or non transferrable.

• Referral credits must be for customers new to Getloaded.
• Credits will not be applied retroactively.
• Getloaded reserves the right to revoke credits for violations to its Terms of Service and Acceptable Use Policy, for fraud, refunds, cancellations and charge-backs or a substantial change in business circumstances.
• The Program may be changed or cancelled at the sole discretion of Getloaded without notice.

• This offer only applies to Getloaded customers in good standing.
• Referral code is entered at the time of signup or communicated to our Customer Service Team at the time of sale.
• Credits will be applied after your friend makes a payment on their Getloaded account.
• Void where prohibited by law, or in any jurisdiction whose laws materially affect the terms of this offer.

1. You, the current member, elect to participate in the Refer-a-Friend program and select your unique referral code (ex. “loaded29”).
2. You give your referral code to a friend.
3. Your friend signs up for a Getloaded Standard Package using your code and will receive a 30 day free trial.
4. During signup, your friend must provide your unique referral code, by either entering it in the 'Promotional Code' field in the online signup form or mentioning it to a member of the Getloaded Customer Service team.
5. For each new paying referred account, you will receive 30 days worth of service.
6. Your credits will be applied to your existing account shortly after Getloaded receives subscription payment from the. This will adjust your bill date by the time awarded.