
Our Mission
Getloaded.com is committed to providing instant access to capacity and freight in a cutting edge computer platform that is
user-friendly, fast, and secure.
Our Vision
To stimulate opportunity through convenient solutions.
Load posting should be fast AND low cost.
These were the two premises on which Getloaded.com was founded in 1999. Internet entrepreneur Pat Hull was looking for industries
where he could apply the up-and-coming Internet technology to help automate business processes. When he saw the huge fees being
paid to post loads to match with trucks, he thought of a better way to do it. Make posting free! The idea revolutionized
the load-matching industry for freight transportation.
Getloaded.com has over 31,000 members with upwards of 500,000 available trucks, who post over 140,000
loads on a daily basis!
Logistics professionals use Getloaded.com as a means of conveying their load availability to thousands
of motor carriers. Instantly, third parties and shippers can find carriers with just the right equipment, handling, reputation,
and financial stability.
Exceptional Customer Service
When it comes to customer service, Getloaded.com strives to provide its member with an extraordinary user experience.
"Customer service is the core of our business, which is why we strive to provide outstanding service to
every member," stated Andrea Harris, Call Center Manager.
Eddie Peloke, Research and Development Manager, says, "We pride ourselves on providing a user-friendly,
high-speed, affordable service that is an added value to our members' businesses. Quality feedback from our members allows us to
continually provide a beneficial service helps meet their business needs."
The importance of providing outstanding customer service is the reason behind the creation of our
professional, friendly, and knowledgeable customer service team. Member Services Representatives handle more than 4,000 calls
a week from users with limited Internet access in need of assistance and/or members looking to upgrade their service.
Industry Involvement
Getloaded.com is an active member within the transportation industry, and strives to remain current on all
industry trends, regulations, and general knowledge. Getloaded.com is a key supporter of the Transportation Intermediaries
Association (TIA), the national organization for third party transportation service providers. Bryan Jones, president of
Getloaded.com, is part of the Director's Circle, a select group of TIA associate members who sit on the board of directors.
Two of our core management team members have completed the Certified Transportation Broker course offered by TIA in an effort
to increase awareness of the valuable business tools needed by thousands of Getloaded.com broker members.
Getloaded.com is also involved in motor carrier activities, including the American Trucking Association
and the Safety Committee for the National Private Truck Council. Getloaded.com's team is also involved in the Transportation
Marketing Association where experts in the industry collaborate on best practices and contribute valuable insights into
transportation marketing trends.
Bright Future
As Getloaded.com moves forward as the leading internet load board, the future is bright. "There is something special going on
here," observed Jones. "We intend to keep it that way - listening to our members and making decisions that help our business
partners grow and prosper."
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